Accessibility Statement

Fables & Charms is committed to ensuring that our website is accessible to as many people as possible. This statement outlines what we are doing to comply with the UK Equality Act 2010, the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018, and recognised accessibility standards such as the Web Content Accessibility Guidelines (WCAG) 2.1 AA.
 

Although Fables & Charms is a private business and not legally required to meet all public sector accessibility regulations, we voluntarily aim to meet WCAG 2.1 AA standards as best practice.
 

Our Commitment

We want everyone who visits our website to feel welcome and to be able to use it comfortably.
To that end, we aim to ensure that our website is:

• Perceivable

• Operable

• Understandable

• Robust

These principles form the basis of WCAG 2.1 and guide our approach to inclusive design.
 

Accessibility Features on Our Website

To enhance accessibility, we have implemented:

• Clear, readable fonts with adequate contrast.

• Responsive design that adapts to different devices and screen sizes.

• Alt text for meaningful images.

• Keyboard navigation compatibility for key site functions.

• Descriptive link text to help screen reader users navigate easily.

• Avoidance of flashing elements that may trigger photosensitive reactions.

• Consistent structure and headings to support assistive technology.
   

How Accessible This Website Is

We know that some parts of this website may not be fully accessible yet:

• Some images may not have complete or optimised alternative text.

• Some decorative elements may not be marked as decorative.

• Certain third-party embeds (e.g. payment gateways, Wix components) may have limited accessibility controls outside of our control.

• There may be contrast limitations in certain design sections, depending on the user’s device.

We are working to identify and fix these issues as we update the site.
 

Technical Information

This website is built on the Wix platform, which provides templates and tools designed to support accessibility.
However, full accessibility depends on both Wix’s platform features and our own content and design choices.

We aim to meet WCAG 2.1 AA standards, except for areas where third-party limitations apply.
 

What We Are Doing to Improve Accessibility

We are committed to continuous improvement and will:

• Review the site regularly for accessibility issues.

• Update alt text and product descriptions to ensure clarity.

• Maintain colour contrast levels that meet recommended standards.

• Ensure new content follows accessibility best practice.

• Review Wix updates that may enhance accessibility and apply them where appropriate.
   

Feedback & Contact Information

If you experience any difficulty accessing parts of the website or need information in a different format, please contact us:

Email: fablesandcharms@gmail.com
Location: Cambridgeshire, UK

We will respond within 7 working days.

We welcome all feedback — it helps us continue improving access for everyone.
 

Enforcement Procedure

If you are not satisfied with our response to your accessibility concern, you can contact the following UK organisations for advice:

Equality Advisory and Support Service (EASS)
Website: https://www.equalityadvisoryservice.com
Phone: 0808 800 0082

They provide independent advice on your rights and next steps.
 

Accessibility checks are carried out through:

• Internal reviews

• Automated tools

• Manual visual checks